Now for the boring stuff ...

We have a new and improved check-in process. Please check your text messages when you arrive. This text will include your link to check in, and the door pin to let yourself into the spa. Help yourself to water and the bathroom - your Glow Giver will come get you when your appointment starts. Our virtual coordinators are here to assist via phone or text during spa hours so if you have any questions when you arrive, please reach out.

📲 Check your email and text messages for a booking confirmation, appointment details and new client form links.

🙋🏼 If this is your first visit, please fill out the new client form (available in your online and text confirmation). A new client form is required before your first visit, and only needs to be completed once. 

🏎 Pasadena Clients: We are happy to validate parking for up to two hours when parked at the School House Lot on the corner of Green & Raymond. 🏎 Los Angeles Clients: Ample street parking is available, but allow extra time before your appointment time to find a spot.

❌ Please familiarize yourself with our cancellation policy. You can cancel your appointment for no fee up to 12 hours before your appointment start time. Cancellations made outside of the 12 hours will incur a charge of 50% of the non-member fee, or we can remove a facial membership credit. We make no exceptions, even for 🤒 so please plan accordingly.