COVID-19 Health & Safety Protocols

Please familiarize yourself with our updated spa protocols.

Upon Arrival

A face covering must be worn at all times.
An appointment is required.
Capacity is limited to one client at a time.
Temperature checks will be performed upon entering the building.
We are taking ‘me time’ literally. Guests and children must wait outside.
Please wait outside until you receive a text to enter the spa.
You must digitally sign our COVID-19 waiver before your treatment.
All new client forms must be completed before you arrive.
If you exhibit COVID-19 symptoms or have been around someone who has in the past 14 days, please stay home.
We are waiving late cancellation fees for illness – just email us as soon as you feel sick and we will reschedule your facial.
No outside food or drinks are allowed inside the spa, unless stored in your purse/bag.
We will no longer provide beverages to clients.
We are removing all product testers.

In the treatment room

We have transitioned to contactless greetings. We will just wave hi instead!
You must wash your hands or use hand sanitizer before your service.
Voice interaction is limited to skincare related information only. This is a hard one for us, but important.
Glow Givers will wear a face covering and face shield during treatments.
We will provide a mask which must be worn during treatment, as is mandated by the County of Los Angeles.
We have removed all blankets (there are still sheets on the bed), so if you get cold easy make sure to dress cozy.
Please use hooks in treatment room to store all belongings.

Checking out